afternoon, the office, the phone rings.
I: "Unipol, good evening."
customer: "Good evening are Mr. X. in a few days the bill will expire rca me and let me know what I have to pay."
I said, 'Let me check ... then, are 298 euro. "
client: "298 €? But you can not! Last year I paid 263 euro, not I had an accident and instead of going down the premium increases? "
I said, 'Look I understand your disappointment. do so, we walk in the agency and see what we can do. "
customer:" ok if I send my wife tomorrow morning? "
I:" that's fine, then it passes the lady we give a peek .................... uh, not for the bill to the lady. "
customer: "yes ... goodbye."
I: "Good evening."
I: "Unipol, good evening."
customer: "Good evening are Mr. X. in a few days the bill will expire rca me and let me know what I have to pay."
I said, 'Let me check ... then, are 298 euro. "
client: "298 €? But you can not! Last year I paid 263 euro, not I had an accident and instead of going down the premium increases? "
I said, 'Look I understand your disappointment. do so, we walk in the agency and see what we can do. "
customer:" ok if I send my wife tomorrow morning? "
I:" that's fine, then it passes the lady we give a peek .................... uh, not for the bill to the lady. "
customer: "yes ... goodbye."
I: "Good evening."
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